Now the screen is freezing on a regular basis, first for only seconds, then for much longer when finally it freezes altogether at which point I need to restart the HP laptop. At first it would freeze for only a few seconds and then continue streaming the video normally. It started freezing and making a loud obnoxious noise when frozen. I am completely disappointed by the HP laptop's performance when watching videos. I purchased this laptop to use only for watching videos on youtube and watching shows on Netflix and Cravetv. I just purchased a new HP 15 CD007CA Pavilion laptop no more than a month ago. Take care now and have a terrific week ahead. If this helps, please mark this as “ Accepted Solution ” as it will help several others with the same issue to get it resolved without hassles. To simply say thanks, please click the " Thumbs Up " button to give me a Kudos to appreciate my efforts to help. I genuinely hope the issue gets resolved without hassles and the unit works great. Going by your technical expertise and competence I am sure you will be able to perform these steps without breaking a sweat. Please perform all these steps patiently as it is critical to resolving the issue. If it still continues to act up please follow all the prescribed steps in this Microsoft community link: and check if the issue is corrected.You could download other browsers like Google Chrome or Firefox and check again.You could reset the existing browser to factory settings and try again.T hen check in different Browsers if YouTube videos play correctly.Then restart the computer and update the bios chipset, audio and graphic drivers from this link: after selecting the correct Operating system.Check the box that states delete the software for this device.Right-Click on start button> click device manager> expand display adapters>then select the display drivers that are listed and right-click on it and uninstall the drivers.If it doesn’t fix the issue, please try these steps: Did you try different browsers and check again?Īs a workaround for now, please install the Windows 10 store’s YouTube app and check if that fixes the issue.Did you try the Windows 10 store YouTube App and check?.Kudos to you for that.įirst off, to assist you better, I would require more information regarding this: Superb description and stupendous diagnosis of the issue before posting. I reviewed the post regarding issues with Video playback using YouTube. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs. Notebook Hardware and Upgrade Questions.
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